Legal
Privacy Policy
Effective date: June 9, 2026
We are committed to protecting your privacy.
1. Information We Collect
- Account Data: Email, name, password (if you create an account)
- Usage Data: Tonality listening history, session duration, preferences
- Technical Data: Device type, OS version, IP address (country level), app crashes
- Payment Data: Processed by Apple/Google — we do not store credit card details
We do not collect sensitive health information, precise location, or biometric data.
2. How We Use Your Information
- To provide and personalize the App
- To process subscriptions and payments
- To improve our services and user experience
- To send important service notifications
- For analytics and App performance monitoring
3. Sharing Your Information
We do not sell your personal data. We may share data with:
- Apple and Google (for billing and analytics)
- Trusted service providers under strict confidentiality agreements
- Legal authorities when required by law
4. Data Retention & Deletion
We keep your data only as long as necessary. You may request deletion of your account and associated data at any time.
5. Your Rights
You may access, correct, or delete your data. California and EU/UK residents have additional rights under CCPA and GDPR.
6. Children
The App is not directed to children under 18. We do not collect data from children.
7. Security
We use reasonable security measures, but no system is completely secure.
8. International Transfers
Data may be processed in the United States or other countries.
9. Changes to This Policy
Material changes will be notified in the App.
10. Contact
For privacy questions: support@frequencyfiles.com